Subex launches Vector for agile Service Fulfillment

Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS), today announced the launch of Vector, an easy to deploy Service Fulfilment solution that combines order management and service provisioning processes. This will enable Communication Service Providers (CSPs) to shorten the time-to-market for new services through rapid deployment. Subex will be participating in TM Forum’s Management World 2009 being held at Rosen Shingle Creek at Orlando, Florida, at booth # 222.

Vector is an agile, catalog-based Service Fulfillment solution that addresses the needs of wireless and wireline providers for next-generation mobile, enterprise and residential services. It operates in the service layer, providing order decomposition and service activation through the service catalog. It also provides CSPs an easy-to-use Service Creation Environment that enables rapid service development and adapter creation. It supports methodological integration with existing operational and legacy systems, easing the typically complex interdependencies, and allowing rapid service creation deployment. With Vector, service providers can accelerate time-to-market for innovative new offerings and shorten time–to-revenue.

Mark Nicholson, Chief Technology Officer, Subex Ltd. said, “Vector has an open and standards-based architecture which makes it robust, reliable and scalable – an essential requirement in the quick delivery of advanced 3G and 4G data services. It strikes the perfect balance by bringing together order management and service activation/provisioning capabilities, aiding easy management of transactions that create subscriber services. With Vector we are helping CSPs provide an enhanced customer experience to their subscribers through on-demand, first-time-right fulfillment. “

Some of the key features of Vector are –

· An easy-to-deploy solution that automates order management and service provisioning processes, shortening time-to-market for new services.

· An easy-to-use Service Creation Environment that enables rapid service development and adapter creation within the Service Catalog. Ideal for systems integrators, customers, and other third parties.

· A Service Catalog approach that re-uses existing processes and service building blocks.

· Predefined ‘Service Accelerators that capture fulfillment best practices and service definitions out-of-the-box.

· An open and standards-based architecture which is reliable and scalable.

· Deployment flexibility. The solution can be deployed on any hardware platform (Solaris, Linux , HP, etc.) and use any database (Oracle, MySQL, DB2, SQL Server).

· A fixed interface for Customer Relationship Management (CRM) that does not change with the addition of new services, reducing costs and time-to-market.

· End-to-end service views, which can reduce turnaround time for Customer Care and thus improve customer experience.

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